Course Enrolment Cancellation and Refund Application

Completion of this application form is the first step towards attaining a possible refund of your course fees. Your Course Advisor or our Administration team is unable to assist you with refund requests. Please complete and submit this application form to ensure your application is directed to the correct team for review.

Dear Enrolments Officer,

I am currently enrolled in the course identified below. I wish to cancel my enrolment in this course and request a refund of the balance owing. In accordance with the student guide.

A. Refund policy – classes: For face-to-face and iClass+ classes, a full refund of the course fee will be granted if requested within a seven-day cooling off period. A seven-day cooling off period is available for these courses if class sessions DO NOT commence within three weeks of the enrolment date. A 25% admin fee is payable if the class sessions commence within three weeks of the enrolment date. No refunds are available after the seven-day cooling off period. Allow up to four weeks for an approved refund request to be processed.
However, if we cancel a course in which you have enrolled, a full refund of all fees paid (including the administrative fee) will be

B. Refund policy – distance and online learning courses: You must read the course page, course brochures and/or student enrolment guides to ensure that you purchase the correct online course suitable to your situation. For Distance+ courses no refunds are available after purchase as these courses are made available for immediate download. approved.

I confirm that upon receipt of the requested refund no further claim will be presented to Plenty Training regarding this matter.

PERSONAL DETAILS

Name

First Last

Phone

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

REFUND DETAILS

Reason for refund request(Required)

Further detail:

Please provide some detail as to why this course was not what you were expecting.

Further detail:

Please provide some detail as to why you are unable to meet the course requirements.

Supporting documents

Max. file size: 256 MB.

Course name(Required)

Course pathway(Required)

Course start date

As per the agreed terms and conditions, there is no refund available for Distance+ courses. Please contact the office if you need assistance with completing your course.

If your course has already started, as per the terms and conditions there is no refund available for your course. Please contact the office if you need assistance with completing your course.

Course location

Payment made by

Amount paid(Required)

Date paid

PAYMENT DETAILS

Original payment method(Required)

Last four digits of my credit card:

The refund shall be made to this account

The refund shall be made to your PayPal account

zIpMoney will credit the approved refund amount

Refunds shall be made to the nominated account

Please specify payment method

If approved, refunds may take up to 30 days to be processed. We appreciate your patience while we review your request.

APPLICATION CONSENT

Full name for consent(Required)

I confirm I have completed this course refund request for my enrolment or on behalf of the individual / organisation who originally paid for my course fee. I am authorised to request a refund.

Date

TAE Certificate IV

TAE Diploma

TAE Single Units

TAE Skill Sets

Training & Assessment