Dear Enrolments Officer,

I am currently enrolled in the course identified below. I wish to cancel my enrolment in this course and request a refund of the balance owing. In accordance with the student guide.

I understand that a non-refundable administration fee (consisting of 25% of the full course fee plus the cost of any training resources provided to me) applies to this course (the balance is known as the course fee).

I acknowledge that a full refund of the course fee will be given if this refund request is received by Plenty Training more than two weeks ahead of the course commencement date, 50% of the course fee will be refunded if this refund request is received by Plenty Training less than two weeks ahead of the course commencement date. No refund will be granted (1) after a class has started unless the course is cancelled by us or (2) 60 days after enrolment, whichever comes first. However, if we cancel a course in which you have enrolled, a full refund of all fees paid (including the administrative fee) will be approved.

I further acknowledge that no refund will be granted for requests made after a class has started and, for distance learning courses and RPL kits, no refund is available once the course or kit has been purchased and made available to download. I confirm that upon receipt of the requested refund no further claim will be presented to Plenty Training regarding this matter.

If approved, refunds may take up to 30 days to be processed. We appreciate your patience while we review your request.