What is the average time it takes students to complete this course?
Students have up to 12 months to complete their studies. Each student is different and the amount of time it will take you depends on your individual circumstances. Factors to consider include family and work commitments as well as the amount of time you are looking to dedicate each week to your studies.

Am I able to do the course in a shorter time than my course enrolment duration?
Yes, you can submit your workbooks as soon as you are ready.

What am I getting myself into? 
The TAE40116 Certificate IV in Training & Assessment is an important qualification and the workload involved does reflect this. As a potential student you need to be aware that there is a lot of work involved when you undertake a Certificate IV, and there is more to this qualification than just the ability to stand in front of a class and present (for example develop assessment tools or interpret national standard documentation). We want to ensure you are prepared before getting started.

I am interested in the Intensive+ pathway; will I be qualified after all the 12-days face-to-face or the 13-days of interactive online classes?
No. Our Intensive+ and iClass+ pathways are a great way to cover the practical assessment activities^ included in the course. Outside of class time you must complete the pre-class assessment activities, view the recorded unit theory lessons, complete the remaining assessment work (such as short answer questions), and submit your assessment workbooks within the course duration.
^A practical assessment activity is defined as an assessment task where you must have access to other individuals, groups or a qualified trainer and assessor to meet the task requirements. For example short answer questions are not considered a practical activity.

What is the maximum number of students able to attend an Intensive+ class or iClass+ course? 
Our Intensive+ classes and iClass+ sessions are capped at 20 students to ensure each individual receives the attention they require to get the most out of the face-to-face portion of their course.

Is it possible to complete this course 100% online?
As a Distance+ course student you will have a one-day interactive online assessment workshop for the unit TAEASS402 Assess Competence which is included as part of your course. If you wish to complete all practical tasks on your own please read the pre-requisites on the TAE40116 course page to see if you can meet the requirements.

Are there any activities included in the course that I am unable to complete on my own? 
There are many activities included in the TAE40116 where you will be required to have an interaction on some level with others. Some of these activities will require you to simulate scenarios with a colleague or friend where you may need to record the interaction or have them provide feedback on an activity.

I live overseas and cannot do a practical component in Australia. What are my options?
The TAEASS402 Assess Competence practical day is available via an interactive online assessment workshop for Distance+ students. This means you can attend this workshop from anywhere in the world if you have access to a reliable internet connection and a computer with audio and webcam functionality.
Please ensure you read all of the pre-requisites noted on the TAE40116 course page prior to enrolling.

I have been doing some training in my current role. Am I eligible for full Recognition of Prior Learning (RPL)?
The full RPL process is best suited to trainers and assessors who have worked with delivering national units of competency in the vocational education and training sector for several years. If your experience is more limited, or you have delivered training in other sectors (such as a high school teacher, university lecturer, or enterprise trainer) then you may be a good candidate for our Teacher’s RPL+GAP training pathway.

I have the old BSZ (2002) or TAA certificate and I would like to update it, Is this possible?
We do not offer an upgrade from the superseded BSZ or TAA qualifications to the new TAE40116. If you have been working as a trainer and assessor since attaining your qualification you may be eligible for RPL or enrolment into our Teacher’s RPL+GAP pathway.

What units will I complete?
TAEDES401 Design & develop learning programs
TAEDES402 Use training packages and accredited courses to meet client needs
TAEDEL401 Plan, organise and deliver group-based learning
TAEDEL402 Plan, organise and facilitate learning in the workplace
TAEASS401 Plan assessment activities and processes
TAEASS402 Assess competence
TAEASS403 Participate in assessment validation
TAEASS502 Design and develop assessment tools
TAELLN411 Address adult language, literacy and numeracy skills
BSBCMM411 Make presentations (elective)

What is the number of study hours per unit of competency?
The number of study hours varies from student to student depending on a number of factors. A breakdown of the course hours are outlined in our Training and Assessment Strategy, of which the hours are noted in the Assessment workload section of each course page. Keep in mind that these hours can vary greatly depending on your circumstances, experience with the subject matter, and learning ability.

What support do you offer if I need to speak with someone about my course?
There are several different ways that we assist our students with their studies. For academic queries we have a support inbox which is monitored by our trainers and assessors, we run weekly live trainer-led study sessions and our students gain access to our Facebook student community group. Our support inbox gives students the opportunity to get clarification on any questions that they may have, and to request a phone call if they wish to speak with an assessor. Students also have access to weekly live online orientation webinars hosted by our Student Experience Coordinator. For any queries relating to your enrolment our administration team are in the office from 9am-5pm (Monday-Friday).

Can you confirm if conducting my group facilitation tasks to 13-18 year olds is acceptable?
This course is for adult learners. When you are conducting group facilitation as part of your course please use adult learners as your participants.

Are all the presentations delivered during the 12-day workshop (face-to-face component) or 13-day online classes (iClass+ sessions) or do I have to book in to the presentation workshops as well?
As an Intensive+ or iClass+ student you will have the opportunity to complete all three of your presentations as part of the delivery cluster class component. There is no need to attend an additional presentation workshop. If you are a Distance+ student, a three-day online presentation workshop can be purchased separately for a cost of $580.

How long does it take for students to complete all the workbooks after the face-to-face or online classes based on your past records?
Asking how long it takes to complete a workbook is like asking ‘how long is a piece of string’! The amount of time it will take you to complete the workbooks will depend on your individual circumstances and drive.

Do I need to submit all of my workbooks before attending a presentation workshop?
Before attending a presentation workshop you need to make sure you have completed the relevant learning and prepared your presentations, however you do not need to have submitted any of your workbooks.

I am hearing impaired and want to know if the theory lessons or study support sessions will have closed captions?
Our recorded theory lessons and study support sessions do not include closed captions. We are more than happy to provide you with a MP4 file of our webinar recordings if you have access to software that will add captions to the recordings.

I already hold some units from the superseded qualification. Am I able to get credit transfers for them?
Yes. You are able to get credit transfers for units you have completed from the superseded qualification as long as they are academically equivalent. Keep in mind that there are now nine core units and one elective so not all of the units you completed will be transferrable. The units TAEASS401 Plan assessment activities and processes & TAEASS403 Participate in assessment validation are also not deemed equivalent meaning that there will be gaps you need to address.

Do you charge additional fees for credit transfers or partial RPL?
There is no additional charge if you credit transfer or undertake RPL (first application only) for any of the units from the TAE40116. If you wish to undertake a second round of RPL (additional units) additional fees apply.

What can I expect from the assessments for this course?
You will have 10 workbooks to complete for this course; one for each unit. All tasks are competency based so you will not need to sit any exams. Within your workbooks you can expect to complete tasks such as short answer questions, developing assessment tools, conducting presentations, plus many more exciting activities.

How long does it take for my submitted workbooks to be assessed?
Once we have received your workbook submission there is a turnaround time of approximately 20 working days from the date it is received. The timeframe can vary depending on the number of assessment submissions being received at any given time.

How many submissions are required, and am I able to resubmit if I am deemed not competent in a unit?
As part of your course you will need to submit 10 workbooks (one per unit) to be assessed. If you are deemed not competent for a unit you will be provided with feedback and given two opportunities to resubmit.

Is this trainer qualification only relevant in Australia or can I use it overseas?
The TAE40116 is a nationally recognised qualification within Australia. Although we have catered to students living overseas it would be best to check with any potential international employer that they will accept this qualification.

Does payment need to be made upon enrolment?
We must receive full payment of the course fee before you are able to gain access to your course materials or attend any classes. If you are unable to pay the course fee upfront, our no deposit, six month interest-free payment plans via zipMoney may be a great option for you.

Does the cost of $3,490 (Intensive+) or $2,390 (iClass+) refer to the design, delivery and assessment clusters or do I have to pay three separate fees for each part?
As an Intensive+ or iClass+ student you will only need to pay $3,499 or $2,390 respectively which covers all three clusters of your course (design, delivery and assessment), the additional iClasses+ for TAELLN411(two-days) and TAEASS402 (one-day), as well as your out-of-class studies.

Is there any discount in fee if I have a Healthcare card?
There are no discounts available directly through us if you have a health care card. If you think you may be eligible for some form of subsidy please check with the relevant government organisation directly.

Do you have HECS or other government funding available?
We are a fee-for-service RTO which means that there is no HECS or government funding available for our courses. However we do have a no deposit, six month interest-free payment plan available via zipMoney.